Dubai Police issues 1,000 certificates for damaged vehicles

Dubai Police said about 1,000 electronic certificates were issued for vehicles damaged by adverse weather conditions that hit the UAE at the beginning of the week.

The authority launched the fully automated “To Whom It May Concern” – Natural Disasters service, allowing residents whose vehicles were damaged by floods and natural disasters to provide proactive solutions and faster procedures, easing the process for customers and saving time and effort.

Khalid Nasser Alrazooqi, director of the General Department of Artificial Intelligence at Dubai Police, said about 1,000 e-certificates were issued in less than 24 hours after the launch of the automated service” that allowed car owners to simply send a photo of the damaged vehicle.

“With the service being automated, customers no longer need to bring their vehicles to the police station,” said Alrazooqi.

“They simply have to visit the Dubai Police website, apply for the certificate package service, choose the ‘To Whom It May Concern’ service for natural disasters, attach photos of their damaged vehicle, and within only five minutes, they will receive the certificate electronically for a fee of Dhs95.”

The service had long been available on the Dubai Police app and website, but motorists were previously required to bring their vehicles to the nearest police station for inspection to verify the cause of damage.

Dubai Police receive over 25,000 calls

Meanwhile, the Dubai Police said received 25,107 calls during the recent adverse weather conditions that hit the country, with 21,300 calls made to the emergency number (999) and 3,807 calls to the Call Centre (901).

Furthermore, the police said 575 traffic reports were recorded by the force’s Command and Control Centre.

Dubai residents woke up to thunderstorms and lightning on Monday as heavy rains continued throughout the night.

Government and private schools and offices across the UAE implemented hybrid classes and work for two days as unstable weather persisted across the country for the third straight day since Sunday.

Read: Safety alerts issued in Dubai, Abu Dhabi on Monday