Apple Inc. mentioned a “very small share” of iPhone 12 and iPhone 12 Professional gadgets have an audio drawback and pledged to restore the merchandise for affected clients.
The telephones in query, manufactured between October 2020 and April 2021, have a defect with a part on the receiver module, Apple mentioned on its web site.
The restore will likely be freed from cost, and the issue doesn’t have an effect on the iPhone 12 mini and iPhone 12 Professional Max.
“In case your iPhone 12 or iPhone 12 Professional doesn’t emit sound from the receiver whenever you make or obtain calls, it could be eligible for service,” the Cupertino, California-based firm mentioned.
Apple is fixing the issue forward of the discharge of recent iPhones, that are anticipated to be introduced within the coming weeks. The brand new fashions ought to retain the identical fundamental design because the iPhone 12, however could have enhanced digital camera capabilities and different options, individuals conversant in the matter have mentioned.
Apple says it’s going to cost customers if their iPhone has another points. “In case your iPhone 12 or iPhone 12 Professional has any harm which impairs the flexibility to finish the restore, akin to a cracked display, that problem will should be resolved previous to the service. In some circumstances, there could also be a price related to the extra restore,” the company said.